Introduction
For anyone arriving at a particular region or locality by air, the airport becomes the first point of contact from where the visitor gets to his final destination. Therefore, airport connectivity via ground transportation plays a vital role in the experience of visitors to the region – the reason for which this service should not be undermined.
At this point, it is pertinent to have a definition of the following terms as used in this presentation:
- Airport Taxi
This is a motor vehicle with a seating capacity exclusively for the carriage of persons to and from the airport in consideration of a payment, and operated from a fixed base or in an authorized area. - Airport Authority
This refers to any city, public or private board, other body or organization, chartered or otherwise, established for the purpose of administering, operating or managing airports or related facilities, which in each case, is an owner, administrator, operator or manager of one or more airports or related facilities. - Airport Transportation
Aside from a private vehicle, this is the best and safest way for a Passenger to experience a seamless journey from the airport to his destination. Airports around the world provide transport solutions to all air travelers. It can be booked at the airport or online and easily fits an individual’s requirement or preference. Passengers can schedule a time and pickup point while booking online where they can also get the chance to select the type of vehicle.
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Airport Transport Service Options
Some of the commonly used airport transport services are:
- Shared Ride Shuttle
In a shared-ride shuttle, the Passenger gets to travel with other people heading to/from the same airport or destination. This is a budget-friendly option, good for especially leisure travelers who don’t mind spending extra time traveling from one place to another. - Non-Stop Express Ride
This express ride offers the Passenger a non-stop transport service straight from his place to an airport. It can be booked from an airport to his destination without sharing the ride with other people or a stop between multiple places till the destination is reached. - Luxury Car Service
This is simply about enjoying a luxurious airport transfer with a luxury car. By booking this service, a luxurious car with a private chauffeur attends to the Passenger’s luggage and requirements. Used for this service are Executive Sedan cars, Limousines, Private SUVs from which to choose. This works as a corporate airport transportation means for Corporate Executives heading on a business tour to attend an event or a meeting. - Taxi Cabs
A Passenger who wants to reach his destination on time with budget comfort goes for an Airport Taxi Cab. After arriving at the airport, a Passenger can reach the booking counter to book an Airport Taxi Cab to his destination.
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Why The Airport Transportation System?
Be it traveling locally or internationally, flight related stress can be attributed to multiple factors one of which is the lack of a proper, reliable and timely means of conveyance to and from the airport. The Airport Transportation System is put in place to tackle this problem headlong.
Benefits
➡️ Whether one pre-books a usual city cab or not, getting the car as per the required schedule is not always possible or easy due to cabs’ unavailability, unprofessionalism, and lack of reliability. So, using an Airport Transportation Service guarantees travelers to pick a car of their choice with the on-time drop-off.
➡️ The Airport Transportation Service has a way of accurately tracking flights ETAs and ETDs – a privilege that other services may not have.
➡️ Whereas the usual taxi service providers are mostly focused on completing as many rides as possible within a short time frame, Airport Taxis will be dedicated to the passengers who have pre-booked. The drivers are professional, helpful, and ensure comfort and convenience for passengers during the ride.
➡️ When one hires an airport transport service provider, quality and dependable service is available and ensured at a much lower price than the usual cab service.
➡️ Airport Transportation Service also offer various car options, depending on an individual’s budget, the number of people, and the number of luggage.
➡️ With Airport Transportation Service, there’s no need to search for a cab from the street or worry about parking one’s private vehicle at the airport until his return.
➡️ Airport Transportation Service makes sure one has a timely, comfortable, and hassle-free ride to/from the airport.
➡️ Airport Transportation System saves the user a lot of time as the car arrives at the scheduled time. With it, one can have a trip to/from the airport with no stops in-between as the drivers are skilled and well-versed in the right shortcuts to avoid traffic.
➡️ One doesn’t have to spend extra money on heavy luggage, parking facilities, road tolls, etc as all of these are already factored into the fare.
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Challenges of Using Airport Transportation Service
🟣 Searching for the Cab
If a cab is pre-booked, searching for a cab after landing at the airport often seems problematic for the traveler, especially where the car park or pickup area is large and congested.
🟣 Errors due to Network Connection
Some cab service providers send ride details via text message or notification to their customers’ phones. But many times, people fail to receive such vital details after booking a cab, mostly due to connection issues or not having a roaming facility on the phone during the journey or just after landing.
🟣 Soliciting for Tips
After reaching a destination, many cab service providers may still ask for extra money despite the passenger having already paid fully for the ride.
🟣 Lateness
Owing to the fact that passengers may forget to mention the time of arrival to their cab operator, especially where the vehicle is not stationed at the airport, drivers may fail to come to the pickup point on time or can’t manage time in cases of sudden traffic jams.
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Basic Taxi Etiquette
- Avoid eating during the ride
The smell of some food may make the driver uncomfortable. And if it is pungent, it could make future passengers uncomfortable as well. Smells tend to linger, especially if food spills. And if it spills, it could stain the upholstery as well. - Keep drinks to a minimum
Drinks don’t typically smell pungent the way food does, so some taxi drivers allow them. However, drinks tend to spill and stain more easily than food. So, as much as possible, avoid bringing a drink with you. Think of what coffee, cola, or wine would do to the cab’s upholstery. Cab companies have to pay to clean the stain, and sometimes they have to replace the upholstery with particularly bad stains. - Don’t ask your driver to take on too many passengers
Perhaps you had a few friend or co-worker join your ride at the last minute. However, if you exceed the cab’s passenger limit, do not ask the driver to cram someone in. Every passenger must have a seatbelt, and nobody can share one. Call a second cab or arrange for a vehicle if your party can not in a single cab. - Do not ask your driver to speed or otherwise break the law
You may need to hurry to reach your destination, but you can’t ask your taxi driver to run red lights, drive over the speed limit, or blow through stop signs to get you there on time. Your taxi driver must obey the law. Schedule an earlier ride if you worry about traffic or construction making you late. - Refrain from PDA and other disruptive behavior
You shouldn’t distract your driver or make him or her uncomfortable. The taxi is his or her office, so you should respect it as such. You may have normal conversations at normal volumes, but you may not exhibit public displays of affection, say insensitive comments, or act recklessly. Keep the atmosphere respectful. - Do not yell or become frustrated if traffic puts you behind schedule
Your driver can not do anything about traffic, accidents, construction, or other obstacles. Your driver likely feels as frustrated as you do, so if you begin to yell, you will only make him or her feel worse. - Be polite, but brief, if you don’t want to chat
Sometimes taxi drivers like to get to know their passengers. However, if you don’t feel like chatting, keep your answers short maybe one or two words long. Short answers signal that you do not want to talk. You can also politely state that you do not feel like having a conversation. Conversely, your driver may feel the same way if you want to talk. Give him or her space and call someone on the phone if you really need someone to talk to. - Let your driver know if you have a preferred route
Most taxi drivers will not “take you for a drive.” Instead, they’ll take you on the most direct route. But if you have a preferred route, tell your driver. He or she will happily accommodate you in most situations. If your driver disagrees about the route’s convenience, he or she will let you know and give you reasons. - Let your driver know if the music is too loud
Politely let the driver know when you are uncomfortable with the volume of music played during a ride. - Notify the driver before you arrive at your destination
Sudden stops and swerves often prove dangerous, as you approach your preferred drop-off location. Give your driver sufficient notice so that he or she can safely manoeuvre. - Leave a tip
When you are impressed with the service provided, it is not out of place to appreciate the driver. This helps to boost the strife for excellent service delivery.
Summary
When one opts for the Airport Transportation Service, there is the expectation of quality and dependable service at an affordable price. Suffice to submit that Airport Transportation Service is considered the most preferred traveling service to/from airports due to her safety and security.
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Conclusion
Given the pivotal role of Airport Transportation Service in seamless airport passenger facilitation, it is therefore imperative that Airport Transport Operators conduct themselves in a manner that would not tarnish the image of the airport or the locality that the airport is situated.
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Reference
- DeVany, Arthur S., (1977). Alternative ground transportation systems for Dallas/Fort Worth Airport. Texas A&M University, mimeo.
- Eckert, Ross D., (1973) On the incentives of regulators: The case of taxicabs. Public Choice 14: 83–89.
- Foerster, James F. & G. Gilbert, (1979) Taxicab regulation: Economic consequences and regulatory choices. Transporation 8: 371
- Forstall, Keith & Amy L. Wexler, (1980) Regulation and Management of Taxicab Operations at U.S. Airports, mimeo.
- Marín A, Codina E (2008) Network design: taxi planning. Annals of Operations Research 157(1): 135-151
